Resources
JCR always welcomes experienced and fresh graduates to join the team. JCR’s equal opportunities have encouraged many elites from different specialized areas to fulfil their career development within the company. Under the training and selection recruitment process, JCR selects employees who are committed and creative in this dynamic business environment.
JCR brings unparalleled expertise in the customer experience industry with excellent knowledge of research methodologies, quality management principles, and solution-oriented best practices. This provides clients with the best program available for their specific business needs.
Network of professional mystery shoppers
The free access to JCR’s online mystery shopping assignment bulletin located at SMGK.com has interested many people in becoming professional mystery shoppers. Anyone can become a mystery shopper by simply registering their personal information online which will be stored into our mystery shopper database.
JCR has a network of 13,000 well trained mystery shoppers from 50 different cities in China, including main municipal cities, capital cities, Hong Kong, and Macau. Along with the increasing demand of a Mystery Shopping service, the network of mystery shoppers within JCR is rapidly expanding.
Our professional mystery shoppers are qualified with a minimum of 30 successful assignments in international mystery shopping fieldwork. This guarantees the high quality of result evaluation delivered to our clients.
Integrated Reporting Platform
JCR’s integrated reporting platform puts the most valuable information right at your fingertips, providing the benefit of simple sign-on reporting for information regarding customer experiences. The system is capable of offering:
Our Equipment